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Privacy Policy

How we use your personal information

We will use the personal information you are asked to provide through this website in order to process and fulfil your order and payment. We will not sell your personal information to anyone. However, we reserve the right to pass your information to third parties, if required by law to do so. 

We may also collect information from your computer without this being apparent. For example, we may collect information about the software on your computer (such as your browser version) and we may store small text files ('cookies') on your computer (see our Cookie Policy).

This information enables us to provide you with a better and more personalised experience, to recognise you when you return, and to remember your preferences and previous purchases. It also enables us to generate statistics about the number of visitors we have and how they use our website. You can set your browser to reject our cookies if you wish (you should consult your browser help section for details), but this might adversely affect your use of this and other websites.

Your statutory rights

Subject to certain statutory exceptions and exemptions, you have the right:

  • To ask about the personal data we hold, who we acquired it from, how we use it, and who we disclose it to. We will charge £10 for dealing with your request and you must enclose your cheque or postal order with your request.
  • To ask us not to process your personal data for direct marketing purposes.
  • To ask us not to make decisions which affect you to a significant degree based solely on the automatic processing of your personal data.
  • To ask us not to process your personal data in a way that is likely to cause unwarranted and substantial damage or distress.

To exercise any of these rights, please contact our Office Manager or email


From economy to luxury cars, 9 seat people carriers to 17 seat minibuses, VW Caddy Van to 18 ton Heavy Goods Vehicles. Tollgate Hire prides itself on the quality brands it uses – Mercedes, Ford, Scania and Volkswagen.

When you need one of these you can be sure that Tollgate Hire will have one clean and ready to hire, immediately


Outside of normal opening hours, vehicles can be returned to Tollgate Hire at your convenience, day or night, using our special drop-off facility.

This is especially popular for the weekend user who prefers not to have to return their vehicle on Monday, and having to take time out of work to do so.


If the worst should happen, whether you are in Paris or Aberdeen, assistance is just a phone call away. Our Roadside Assistance and recovery is on hand 24 hours a day, 365 days a year.

Tollgate Hire can provide a replacement vehicle if necessary and will do all it can to ensure you and your load makes its destination as planned.


We accept most major credit and debit cards. Corporate accounts can be arranged for the regular business user (subject to status).